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Price Promise

Commercial Fuel Solutions are both an established and authorised distributor of many leading product lines.

We continually check our prices to ensure that we are the most competitive within the online marketplace.

Naturally, some competitors will attempt to either undercut or match our prices where possible, so in turn we provide confidence to our customers by offering a price promise, where we will either;

A) Reduce the price where possible of the same product1 to compete with any other genuine online supplier2 who has either the same or a lower price and/or

B) Extend the guarantee/warranty of the product beyond the standard term offered by the manufacturer.

How to report lower price / apply for an exclusive discount (Price Promise)

Next to the price on the product page you will see the phrase ‘seen it cheaper?’ simply click on this link to open a window where you can submit the details, we will respond with our price promise in an efficient manner with a formal quotation once we have had an opportunity to review the details, this is usually within one working day.

In some instances it may not be possible to offer a lower price, in which instance we will review the options for an extended guarantee or warranty.

How are we able to offer competitive prices?

We have strong relationships with all the leading manufacturers as we continue to represent their brands correctly ensuring a high level of both competence and quality assurance at all times.

Our competitive pricing is reflective of our large purchase volumes, passing the savings on to our customers.

Why do we not offer all brands?

We only work with suppliers of equipment that is proven in the marketplace, our team of engineers have decades of experience in product selection, servicing and industry regulation.

It is imperative when supplying our high profile client base with fuel storage and handling solutions that we have the upmost confidence in our product portfolio.

We only sell quality products.

How are we able to extend the manufacturers guarantee/warranty?

We have been supplying fuel handling and storage equipment for over 20 years, our team of engineers only select the products which we have the upmost confidence in.

We are prepared to extend manufacturers guarantees in instances where we have discussed in full the application of the product and its intended use. Our engineers are so experienced within this industry that we can confidently predict life expectancy of a product/system and are subsequently able to notarise the details within a technical file (as per the machinery directive) and extend the guarantee/warranty accordingly*.

* Against manufacturing defects providing suitable use, excludes misuse and/or incorrect application. Limited to servicing, repair or replacement product at our discretion.

Price Promise Terms

1 Competing distributors must be offering the same product, from the same manufacturer at the same specification online before we will consider a discount or warranty extension. The total net price, excluding VAT but including any applicable carriage charges is considered. The item condition must be new, unused and available to purchase from stock.

2 The competing distributor must be both VAT registered and a registered limited company within the UK.. We do not accept quotations or prices from overseas sites/suppliers or those which are sourced outside of approved distributor channels (ie: ‘backdoor imports’).

When requesting that we compete with another online price for the same product, the link to the product must be from a publicly available webpage that meets all of the following criteria;

a) Indexed in Google.co.uk at the time of request.
b) Navigated to via the main product categories and not hidden or disguised from the main store pages
c) Remains as the competitor’s current pricing throughout the time of request, response and acceptance,
d) Price match comparison excludes gift or discount vouchers/codes
e) Not from an online auction or marketplace (ie: eBay, Amazon, gumtree, etc)

Price promise is at discretion. We may request a copy of the original formal quotation. We reserve the right to not accept competitors written quotations.

Additional discounts and/or promotional codes cannot be used in conjunction with price promise responses.

Price promises are a limited time offer and we reserve the right to revoke them within 14 days from date of issue if not accepted in that time.

IBC deposits are exempt from the price promise as these are charged by the container supplier and are fully refundable within the applicable terms.

Please note that our standard Terms and Conditions also apply to any contract of sale.

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