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Customer Charter

Commercial Fuel Solutions have a proud tradition of delivering quality service to all of our customers. With your assistance, we intend to maintain and wherever possible, improve on the standards that you, our customers, expect of us. You can read our customer testimonials here.

If you have any comments or feedback you would like to pass on, irrespective of its nature, please send an email to: comments@commercialfuelsolutions.co.uk

Our Values

Put safety first: We are committed to putting safety first in everything we do.

Respect our customers: We engage our customers fully to understand their specific requirements and to achieve the best possible solution to every application without causing any inconvenience.

Right the wrong: Everyone gets something wrong from time to time, when we do something wrong we try our very best to put it right.

Deliver what we promise: We pride ourselves on our ability to do what we say we can. If we make a promise, we’ll do everything within our power to deliver it.

Solid customer support: Commercial Fuel Solutions Ltd ensure that all members of the technical sales and customer support teams are fully trained on the installation, operation and service requirements of all our products. Technical Support is available 24 hours a day, 365 days a year via our support number 0845 189 9880. A suitably qualified engineer is on call at all times during out of office hours.

Environmentally responsible:  Review our benchmark environmental policy here.

customer focused 

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